GO-ORTUS GLOBAL LIMITED respects the privacy of its customers, clients, business partners, and website users. This Privacy Policy explains how personal information and related data may be collected, used, stored, disclosed, and protected in connection with the company’s logistics, transportation, automobile, retail, technology, solar, and digital service operations.
1. Information We Collect
We may collect:
a. Full name
b. Email address
c. Telephone number
d. Billing address
e. Delivery or pickup address
f. Company or institution details
g. Vehicle, shipment, route, or booking information
h. Payment and transaction information processed through authorized providers
i. Support and service communications
j. Device information, browser details, IP address, and usage analytics
k. Cookies and similar tracking technologies
l. Technical or installation information relating to products or services ordered
2. How We Use Information
We may use collected information to:
a. Process orders, bookings, and payments
b. Deliver haulage, logistics, transportation, towing, rental, repair, or training services
c. Supply products, spare parts, electronics, or solar related solutions
d. Communicate regarding schedules, updates, support, billing, and renewals
e. Improve website functionality and customer experience
f. Monitor and prevent fraud, misuse, or security incidents
g. Maintain business, accounting, and operational records
h. Comply with legal, regulatory, tax, audit, and contractual obligations
3. Legal Basis for Processing
Where applicable law requires a lawful basis, GO-ORTUS GLOBAL LIMITED may process information on the basis of contract performance, legitimate business interests, legal compliance, fraud prevention, dispute management, and consent where consent is specifically required.
4. Cookies and Similar Technologies
The website may use cookies, analytics tools, and similar technologies to support website functionality, remember preferences, understand user activity, improve service delivery, and enhance security. Users may manage cookie settings through their browser controls, although disabling cookies may affect certain website functions.
5. Sharing of Information
GO-ORTUS GLOBAL LIMITED does not sell personal data. Information may be shared where reasonably necessary with:
a. Payment processors
b. Delivery, haulage, and logistics partners
c. Vehicle operators, subcontractors, or technical service providers
d. Hardware, electronics, solar, or spare parts suppliers
e. Hosting and technology service providers
f. Professional advisers
g. Regulators, auditors, law enforcement, or competent authorities where required by law
6. Data Retention
Information is retained only for as long as reasonably necessary for service delivery, operational management, support, legal compliance, audit, accounting, fraud prevention, dispute resolution, and legitimate business recordkeeping.
7. Data Security
GO-ORTUS GLOBAL LIMITED takes reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction. However, no internet based or digital system can be guaranteed to be completely secure.
8. International Processing
Where certain vendors, cloud systems, payment providers, or service partners operate internationally, information may be processed outside the user’s location. Reasonable safeguards will be applied where appropriate and required.
9. User Rights
Subject to applicable law, users may have rights to request access to their personal data, request correction, request deletion in appropriate circumstances, restrict or object to certain processing, and withdraw consent where consent applies. Requests may be made through the contact details on the website.
10. Third Party Links and Services
The website may contain links to or integrations with third party platforms such as payment gateways, maps, logistics tools, booking tools, analytics services, or social media platforms. GO-ORTUS GLOBAL LIMITED is not responsible for the independent privacy practices of third parties not controlled by the company.
11. Children
The website and services are not intended for unlawful collection of personal information from children. Where a service may involve minors, information should only be supplied by a parent, guardian, or authorized adult where lawful and appropriate.
12. Changes to this Policy
This Privacy Policy may be updated from time to time. The revised version becomes effective when posted on the website with the updated effective date.